Privacy Policy
Effective Date: June 18, 2026
Howard Remodeling Group, LLC Privacy Policy
Howard Remodeling Group, LLC (“HRG,” “Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, www.hrgreno.com, request services, communicate with us, or interact with our business.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Company Information
Howard Remodeling Group, LLC
North Carolina, USA
Phone: 336-265-6220
Email: Howardrg18@gmail.com
Website: www.hrgreno.com
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Mobile phone number
- Home address
- Mailing address
- Project information
- Photos related to your project
- Communication preferences
We may also collect information automatically through our website, including:
- IP address
- Browser type
- Device information
- Website usage information
- Cookies and similar technologies
3. How We Use Your Information
We use information collected to:
- Provide estimates and proposals
- Schedule appointments
- Perform construction and remodeling services
- Process payments
- Send invoices and receipts
- Respond to customer inquiries
- Provide customer support
- Improve our website and services
- Send project updates
- Send appointment reminders
- Send service-related communications
- Send marketing communications when authorized by the customer
- Comply with legal obligations
4. SMS and Mobile Phone Communications
By voluntarily providing your mobile phone number, you consent to receive text messages from Howard Remodeling Group, LLC related to:
- Appointment reminders
- Appointment confirmations
- Estimate follow-ups
- Project updates
- Scheduling notifications
- Billing notifications
- Customer service communications
- Promotional and marketing communications when consent has been provided
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:
336-265-6220
Consent to receive text messages is not required as a condition of purchasing services.
5. Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties except service providers and vendors that assist us in delivering text messages and operating our communications systems.
We do not sell, rent, lease, trade, or otherwise transfer mobile phone numbers collected from customers.
6. Sharing of Information
We do not sell personal information.
We may share information only when necessary to operate our business, including with:
- Jobber
- QuickBooks Payments
- Cash App
- Zelle
- Website hosting providers
- Accounting providers
- Communication service providers
- Legal, regulatory, or government authorities when required by law
These service providers are only permitted to use information necessary to perform services on our behalf.
7. Payment Information
Payments may be processed through third-party providers, including:
- QuickBooks Payments
- Cash App
- Zelle
Howard Remodeling Group, LLC does not store complete payment card information or banking credentials on its systems.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain customer records
- Meet legal and tax requirements
- Resolve disputes
- Enforce agreements
10. Your Privacy Rights
You may request to:
- Access personal information we maintain
- Correct inaccurate information
- Request deletion of information where permitted by law
- Opt out of marketing communications
Requests may be submitted to:
or by calling:
336-265-6220
11. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance user experience.
You may disable cookies through your browser settings; however, certain website features may not function properly.
12. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
13. Third-Party Websites
Our website may contain links to third-party websites.
Howard Remodeling Group, LLC is not responsible for the privacy practices, content, or policies of third-party websites.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
15. Contact Information
Howard Remodeling Group, LLC
Phone: 336-265-6220
Email: Howardrg18@gmail.com
Website: www.hrgreno.com
If you have questions about this Privacy Policy or our privacy practices, please contact us using the information above.